Shipping policy

Free Shipping

We offer free standard shipping on all orders over $100.
Orders under $100 will incur a shipping fee based on the shipping method selected at checkout.

Shipping Methods & Delivery Time

To ensure a reliable and predictable delivery experience, we provide two shipping options:

Standard Shipping

Delivery Time: 7–15 business days
Cost: Automatically calculated at checkout based on your order amount.

Express Shipping

Delivery Time: 5–8 business days
Cost: $19.99 (flat rate)

Order Processing

All handcrafted floral accessories are made and packed with care.
Please allow 2–7 business days for order processing before shipment.
During peak seasons (wedding season or holidays), additional processing time may be required.

Shipping Areas

We currently ship to:

United States
Canada
Europe
Australia
Most other international regions

If your region is not available at checkout, please contact us and we will assist you.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking updates may take 24–48 hours to appear.

Customs & Duties

For international orders, customs duties or taxes may apply depending on your country’s regulations.
These charges are the responsibility of the customer.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us at aria@fleurhalo.com and our support team will assist you immediately.

Address Information

Please double-check your shipping address before completing your order.
We cannot refund or replace orders shipped to incorrect addresses submitted by customers.